Microsoft Teams
Ridgeline ยท Operations
MR
Ridgeline Foods ยท Q1 2026 42 days left

Good morning, Marcus.

Tuesday, 12 February ยท 9 meetings ยท 2 commitments due this week
Day 47 ยท 12-day streak On track
DM
Dr Mike ยท Monday brief
Your last three Big 3 lists have leaned Core-heavy โ€” 8 of 9 items. Rock 2 hasn't moved in 11 days. That's the planning fallacy talking. Pick one Rock action today and lock it in before the 10am ops meeting. The meeting will eat the day if you let it.

Rocks

42 days left
1
Stand up the new shift-lead huddle in the Auckland DC
3/4
โ–ถ
2
Cut Friday despatch lateness from 12% to 5%
1/4
โ–ถ
3
Cross-train Priya and Tom on the night-shift handover
2/4
โ–ถ
Maximum of 3 Rocks per quarter

Today's Big 3 Focus

โ€น Today โ€บ
Define your impact for today.
Run the despatch walkthrough with shift leads
Rock
โœ“
1:1 with Priya โ€” practice the feedback move from AMP module 5
Develop
Sign off the shift-lead huddle agenda
Core
You've set your 3 focus items for today

Active Manager Programme In programme

Module 5 of 12
DC
Difficult Conversations
Current module ยท co-lab Thursday with David
62%
3 practices logged this week โ€” feedback to Priya (Mon), conversation with Tom about lateness (Wed), redirected the Friday meeting (Wed). One more to hit weekly cadence.

Execution View details โ†’

MTD โ†‘ 8%
85%
17/20 items
QTD
82%
37/45 items
YTD
82%
37/45 items
Last 30 days ยท planned vs actual
Current streak
12 days
Best streak
18 days
Days active
42
DM
Dr Mike ยท what this means
Your execution rate is up but it's Core-led. You're getting things done โ€” just not the things that move the quarter. Rock 2 is the risk. Block 90 minutes Wednesday morning.

Open commitments from coaching

Run the despatch walk-through with both shift leads before Thursday
Due Wed
Practice the difficult-conversation move with Tom about lateness
Due Fri
Bring one Rock 2 milestone to next 1:1 with David
Due Mon

Your team โ€” Operations

David Chen ยท 4 direct reports ยท weekly 1:1 cadence
1 needs attention Week of 10 Feb
DM
Dr Mike ยท this week's read
Three of four are running. Sarah's the one to watch โ€” execution score down 38% across two weeks, three of her last four Big 3 items have been Core, her Rock hasn't moved. That's not a performance issue. Something's getting in her way. Don't review tasks in tomorrow's 1:1. Ask her what's actually going on.
Direct reports
4
all on AMP
Avg completion (30d)
76%
โ†‘ from 68% last month
Practices logged this wk
11
target: 12
Open commitments
7
2 overdue
MR
Marcus Reid
Depot Lead ยท Auckland DC
On track
Execution
85%
Streak
12d
Rocks
2/3 active
Focus mix ยท last 30 days
Rock 32% Core 38% Lead 14% Develop 16%
AMP ยท Difficult Conversations ยท Module 5
62%
PS
Priya Singh
Quality & Compliance Lead
Climbing
Execution
79%
Streak
8d
Rocks
3/3 active
Focus mix ยท last 30 days
Rock 36% Core 30% Lead 16% Develop 18%
AMP ยท Active Delegation ยท Module 6
48%
SJ
Sarah Johnson
Logistics & Despatch Lead
Check in
Execution
42%
Streak
2d
Rocks
0/4 mvmt
Focus mix ยท last 30 days
Rock 8% Core 78% Lead 6% Develop 8%
AMP ยท Manage Capacity ยท Module 2 ยท behind
24%
TM
Tom Mitchell
Maintenance & Engineering Lead
Steady
Execution
71%
Streak
5d
Rocks
2/4 mvmt
Focus mix ยท last 30 days
Rock 22% Core 54% Lead 12% Develop 12%
AMP ยท Active vs Reactive ยท Module 1
88%
What you see here is category-only in real time. Full task detail unlocks at the 1:1 โ€” that's where the conversation belongs.

Ridgeline Foods ยท Executive view

Helen Whitmore (COO) & Aroha Te Aho (Head of People)
Q1 2026 ยท 42 days remaining 7 of 8 teams active
The headline number
Strategic work as % of manager time
38%
Across all 32 managers, 38% of focused time went to Rock work in the last 30 days. Healthy benchmark sits 45โ€“55%.
โ†‘ up from 29% in Q4 ยท the lift is real, but the gap to target is the conversation
Active managers (last 7d) 29 / 32
Avg execution (30d) 73%
AMP practices logged this wk 87
Rocks at risk this Q 11 / 96
DM
Dr Mike ยท what the dashboard means, Helen
Allocation is fine. Engagement is fine. The gap is balance.

Three teams โ€” David's Operations, Aroha's People, and Sam's Commercial โ€” are running at or near target. Two teams (Logistics, Maintenance) sit at under 20% Rock work. That's not effort. That's capability. Both team leads are early in AMP and haven't yet built the muscle to protect their managers' Rock time.

The lever isn't a directive. It's a coaching cycle with those two leads, and a Develop-tagged 1:1 next week.

Where manager time goes

Across 32 managers ยท last 30 days
38% Rock
34% Core
14% Lead
14% Develop
Rock target 45โ€“55%
Core target 25โ€“35%
Lead target 10โ€“15%
Develop target 8โ€“12%
Movement this quarter
Rock +9pp ยท Core โˆ’6pp ยท Lead +2pp ยท Develop +5pp

Team health ยท Rock %

Operations ยท David Chen, 4
48%
People ยท Aroha Te Aho, 3
46%
Commercial ยท Sam Roberts, 5
42%
Finance ยท Lara Patel, 3
36%
Despatch ยท James Liu, 4
33%
Quality ยท Niko Williams, 4
28%
Logistics ยท Hana Brown, 5
18%
Maintenance ยท Ben Carter, 4
16%

Capability ยท Active Manager Programme

Aroha's view
Practices logged (this wk)
87
target 96 ยท 91% adherence
Behavioural adoption
68%
L&D industry benchmark: 10%
Active vs Reactive
94%
Manage Capacity
78%
Working with Your Team
62%
Clear Communication
48%
Difficult Conversations
32%
Active Delegation
21%
Adoption = % of managers logging the practice in the work in the four weeks after completing the module.

Sentiment ยท how your managers are feeling

29 check-ins ยท last 7d
Mood mix
10Energised
12Good
5Flat
2Struggling
Themes Dr Mike is hearing
Capacity Despatch pressure Slow approvals
Two managers flagged "Struggling" this week โ€” both in Logistics. Both cited the same blocker: approvals stuck at the SLT layer. Worth a 15-minute conversation in your next ELT meeting.

Top of the leaderboard ยท this month

#1
Marcus Reid
17/20 items ยท Operations
85%
#2
Priya Singh
15/19 items ยท Operations
79%
#3
Aroha Te Aho
14/18 items ยท People
78%
#4
Sam Roberts
13/18 items ยท Commercial
72%
#5
Lara Patel
11/17 items ยท Finance
65%
Aggregate metrics only. Individual task detail is private to the manager and surfaces only inside their 1:1 with their leader.
๐Ÿ’ฌ
Coach (Dr Mike)
Your daily coaching thread ยท private to Marcus
Posts Files About
Today
10:37 AM
Daily planning
DM
Dr Mike AI generated 10:38 AM

Here's your full snapshot for today, Marcus! ๐Ÿ“‹

๐Ÿ“… Today's Calendar โ€” Tuesday, 12 February 2026

TimeEventDetails
7:00 โ€“ 7:45 AM๐Ÿšš Depot floor walk ยท Auckland DCdone
8:30 โ€“ 9:00 AM๐Ÿ“Š Shift handover huddledone
10:00 โ€“ 10:30 AM๐ŸŽฏ Ops standup โ€” shift-lead updatein progress
11:00 AM โ€“ 12:00 PM๐Ÿง‘โ€๐Ÿ’ผ 1:1 with Priya ยท feedback practiceModule 5 prep
2:00 โ€“ 3:00 PM๐Ÿ“‹ Shift-lead huddle agenda sign-offRock 1
4:00 โ€“ 4:30 PM๐Ÿ“ž Sarah ยท check-in (flagged by Dr Mike)Logistics
โšก Best focus window: 12:30 โ€“ 1:45 PM. Your 1:1 with Priya finishes at 12 โ€” block this immediately for huddle agenda sign-off before the day eats it.

๐Ÿ“‹ Step 3: Yesterday's Big 3 โ€” Monday review

#TaskStatus?
1๐Ÿ“ Shift-lead huddle agenda v1 draftedโœ… or โ“
2๐Ÿ—ฃ๏ธ Feedback move rehearsed with Priya before 1:1โœ… or โ“
3๐Ÿ“Š Friday despatch data pulled from WMS for Rock 2โœ… or โ“

How did yesterday go? Any rollovers to today? ๐Ÿ‘€

10:39 AM
Two from three. Rock 2 despatch data still not pulled โ€” WMS export broke again.
DM
Dr Mike AI generated 10:39 AM

That's the third time the WMS export has blocked Rock 2 in eleven days. That's not a data issue, that's a dependency you don't own.

๐Ÿ“‹ Yesterday's Big 3 โ€” Final score

#TaskStatus
1๐Ÿ“ Shift-lead huddle agenda v1 draftedโœ… Done
2๐Ÿ—ฃ๏ธ Feedback move rehearsed with Priyaโœ… Done
3๐Ÿ“Š Friday despatch data from WMS๐Ÿ” Rolled over

2 of 3 โ€” strong day. The Rock 2 block is the pattern to break.

๐ŸŽฏ Step 4: Plan Today's Big 3

Keeping your Rocks in mind:

#Rock
1๐Ÿ—๏ธ Stand up the new shift-lead huddle in the Auckland DC
2โฑ๏ธ Cut Friday despatch lateness from 12% to 5%
3๐Ÿค Cross-train Priya and Tom on the night-shift handover
๐Ÿ’ก Nudge โ€” Your 1:1 with Priya at 11 AM is a Rock 3 push (cross-training) AND a Develop push (Module 5 feedback practice). That's a two-for-one if you go in deliberate. Could today also be the day you get the huddle agenda signed off โ€” your last open Rock 1 milestone before stand-up?

What are your Big 3 focus tasks for today? ๐ŸŽฏ

10:43 AM
1:1 with Priya โ€” practice the feedback move from AMP module 5 Run the despatch walkthrough with shift leads Sign off the shift-lead huddle agenda
DM
Dr Mike AI generated 10:43 AM

Strong alignment with your Rocks โ€” every task ladders up. Let me sharpen each one. ๐Ÿ’ก

Task 1: 1:1 with Priya โ€” feedback move

This is your Module 5 practice rep. What does done look like โ€” for Priya, not for you?

  • "Priya leaves with one specific behaviour to change before Friday"?
  • "Feedback move delivered, Priya's response captured for next 1:1"?

Which version are you committing to?

Task 2: Despatch walkthrough with shift leads

Rock 2 is sitting at 1/4 โ€” this is the lever. Walkthrough is the input; what's the output?

  • "Walkthrough complete, three friction points identified and owned"?
  • "Walkthrough complete, redesign options on the table for Thursday"?

What needs to be true at the end of this walkthrough to call it a Rock push?

Task 3: Sign off shift-lead huddle agenda

Solid Rock 1 milestone. Is this you signing off, or does David need to approve before stand-up?

  • "Agenda signed off by me, sent to line leaders for Friday's first run"?
  • "Agenda reviewed with David, locked for Friday stand-up"?

What does the finish line look like today? ๐ŸŽฏ

10:45 AM
Priya leaves with one specific behaviour to change before Friday Walkthrough complete, three friction points identified and owned by shift leads Agenda signed off by me โ€” David already reviewed v1 last week.
DM
Dr Mike AI generated 10:45 AM

That's a Develop day disguised as an Ops day โ€” practising the feedback move on Priya is exactly what Module 5 is for. ๐ŸŽฏ

โœ… Today's Big 3 โ€” Tuesday, 12 February

#TaskRockType
1๐Ÿค Priya leaves 1:1 with one specific behaviour to change before FridayCross-train Priya/TomDevelop
2โฑ๏ธ Despatch walkthrough complete ยท 3 friction points ownedCut despatch lateness to 5%Rock
3๐Ÿ“‹ Huddle agenda signed off and sent to line leadersStand up huddleRock
๐ŸŽฏ Two Rocks and a Develop. That's the right shape. Yesterday's Big 3 leaned Core โ€” today corrects it.

๐Ÿ“Š Q1 Rocks Pulse Check

  • ๐Ÿ—๏ธ Stand up shift-lead huddle โ€” ๐ŸŸข Agenda lock today, first huddle Friday
  • โฑ๏ธ Cut Friday despatch to 5% โ€” ๐ŸŸ  1/4 โ€” walkthrough today is the unblock
  • ๐Ÿค Cross-train Priya & Tom โ€” ๐ŸŸข 1:1 today moves Priya forward

Say confirm and I'll lock these into your Daily OS dashboard. ๐Ÿš€

10:46 AM
Confirm
DM
Dr Mike AI generated 10:46 AM

Locked in. Your Big 3 is now live on the Daily OS tab โ€” and David will see your team's pulse on his Team view.

One last thing: the WMS export blocking Rock 2 โ€” that's the pattern. Worth raising with David in your Thursday 1:1? I can prep talking points if you want.

โœ๏ธ
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